Terms & Conditions

1. Scope of Work

This contract represents a material and labor quote valid for 30 days. CTC Creations LLC will provide the agreed-upon construction, remodeling, and repair services as specified in the project contract.

2. Payment Terms

• Deposit: 33% of the total project cost is due upon signing this contract to schedule the project and purchase materials.

• Progress Payments: An additional 33% is due halfway through the project.

• Final Payment: The remaining balance is due upon completion of each task. If final payment is withheld, CTC Creations LLC reserves the right to remove installed products and enforce penalties, including the imposition of fines as per this contract.

3. Cancellation and Fees

• Cancellation: If the project is canceled by the customer or CTC Creations LLC for any reason, including but not limited to insufficient funds, harassment, or hostile work environment, a cancellation fee will apply. This fee includes material costs, days worked, and an additional 5% of the remaining contract price.

• Restocking Fee: A $150 restocking fee per item applies for any items that need to be returned due to customer-initiated events such as late payments or project cancellation.

• Mobilization Fee: A 5% fee on the total contract cost will be applied at the time of late payment or cancellation to cover the costs of organizing the job, initiating permits, ordering materials, and administrative work.

4. Liability and Warranties

• Craftsmanship: CTC Creations LLC is only responsible for the craftsmanship of items built by the company. Manufacturer defects will be reported to the manufacturer, and replacements will be coordinated as a courtesy, not an obligation.

• Plumbing: CTC Creations LLC is only liable for plumbing work within 6 inches of the area tied into. Any untouched plumbing beyond 6 inches is the customer’s responsibility. A $150 travel and consultation fee will be charged if issues not related to CTC Creations LLC’s work are discovered.

• Natural Disasters: CTC Creations LLC is not liable for damages caused by natural disasters, including but not limited to groundwater, flooding, earthquakes, or fire.

5. Permits and Inspection

Final payment, minus $500, is due before the final walkthrough inspection. The remaining $500 is due immediately after the inspection. Failure to pay the final amount will result in the removal of installed materials, with associated reinstallation costs borne by the customer.

6. Workability Definition

The term "workability" refers to the correct operation of installed items when powered on. It does not guarantee capacity, load, or effectiveness.

7. Safety and Acknowledgment

The customer acknowledges that all construction zones are active and potentially unsafe. The customer agrees to hold CTC Creations LLC harmless from any injuries sustained by the customer or non-employees in the construction zone.

8. Final Acceptance

The customer’s signature on this contract signifies satisfactory completion of all work by CTC Creations LLC. The customer acknowledges that they have had the opportunity to address concerns or discrepancies, and by signing, they release CTC Creations LLC from all liabilities unless otherwise specified in a unique and binding warranty.

9. Plumbing Hold Harmless Agreement

The customer acknowledges the potential risks associated with drain cleaning and plumbing services due to the concealed and potentially deteriorated condition of the plumbing system. The customer agrees to release and hold CTC Creations LLC harmless from any property damage claims arising from these services.

10. Collection and Legal Fees

In the event of default, the customer agrees to pay all collection costs, including attorney fees. A 5% per month service charge will be applied to overdue amounts.

11. Credit Card and PayPal Payments

A fee of $75 per $1,000 will be applied to all payments made via credit card or PayPal. This fee will be added to the invoice as a line item before payment.